2010-05-12

How to close your EZPass Maryland account

I had some SNAFUs closing out my EZPass MD account recently so I thought I'd pass on what I learned as a public service. Here are four ways to cancel:

In person:
Bring your account number to one of the EZPass MD Stop-In Centers.
Ask them to close the account.
(Just be aware that the center at 6000 Pulaski Highway is not the 6000 Pulaski Highway in Baltimore City. It's way north past Havre de Grace in Perryville.*)
2. BY PHONE
Call 410-888-321-6824.
Press 9 to bypass the menu and speak to a person.
Ask them to close the account.
3. ONLINE
EZPass buries the "Close My Account" link in the bowels of their website. Here's how to find it:

Go to ezpassmd.com
Click MY ACCOUNT
If you don't have an online account, set one up.
Log in.
Click ACCOUNT PROFILE
Click the CLOSE MY ACCOUNT link
4. BY FAX
Fax your request to 410-633-6618.
That's it. Good luck!!

*Don't ask how I know this.

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